Privacy Policy

Last Updated : 04/25/2024

Generational Luxury (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from users (“Users”) of our website (“Site”). This policy applies to the Site and all products and services offered by Generational Luxury.

Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to, when Users visit our Site, register, subscribe to newsletters, or engage in other activities, services, features, or resources we make available. Users may be asked for their email address, but they may visit the Site anonymously. We collect personal identification information only if Users voluntarily submit it. Users can always refuse to supply personal identification information, but it may prevent them from engaging in certain Site-related activities.

Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers used.

Web Browser Cookies
Our Site may use cookies to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users can set their web browsers to refuse cookies or to alert them when cookies are being sent. If they do so, some parts of the Site may not function properly.

How We Use Collected Information
Generational Luxury may collect and use Users’ personal information for the following purposes:

• To improve customer service: Information helps us respond to customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in aggregate to understand how Users as a group use the services and resources provided on our Site.
• To send periodic emails: We may use email addresses to send Users information and updates related to their orders, respond to inquiries, and send company news, updates, and related product or service information. Users can unsubscribe from future emails by following the unsubscribe instructions included in each email or by contacting us via our Site.

How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Websites
Users may find advertising or other content on our Site that links to sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website is subject to that website’s own terms and policies.

Changes to This Privacy Policy
Generational Luxury has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting personal information. Your continued use of the Site following the posting of changes will be deemed your acceptance of those changes.

Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Refund Policy
Thank you for choosing Generational Luxury. This Refund Policy outlines our approach to refunds for digital products.

Digital Products Refund Policy
Due to the digital nature of our products, all purchases made on www.generationalluxury.com are non-refundable and non-exchangeable. Once a digital product has been downloaded or accessed, it is deemed “used” and cannot be returned.

Customer Satisfaction Commitment
We are committed to ensuring your satisfaction. If you encounter any issues with our digital products, please contact us immediately. Our team will work diligently to resolve any problems and ensure that you have a satisfactory experience with Generational Luxury.

For any concerns or issues, please email support@generationalluxury.com for assistance.